User Privacy Policy

This Privacy Policy explains how we collect, use, store and protect personal information when you use GladiatorBet from Canada. We take your privacy seriously and provide this page to outline what data we handle, why we need it and how you can manage your information.

Types of data we collect

Personal data

When you register an account we collect personal information such as your name, date of birth, email address, phone number and proof of identity when required for verification. We also collect account credentials and contact details needed to manage your account and communicate with you.

Technical data

We collect technical information automatically when you use the site, including IP address, device and browser details, referral and navigation data, and crash or performance reports. This data helps keep the service secure and working smoothly on desktops and mobile devices.

Transactional data

Transactional data covers deposits, withdrawals, bets, game activity, payment method details and any KYC documentation supplied for verification. We use this information to process payments, comply with anti-fraud and anti-money-laundering checks and to manage your gaming activity.

How we use your information

We use personal and technical data to create and manage your account, process deposits and withdrawals, verify identity where required, and to provide customer support. Transactional and activity data is used to record play history, calculate winnings, detect fraud, and to meet regulatory and legal obligations. We may also use aggregated, non-identifiable information for site analytics and service improvements.

Data protection practices

We protect your information using industry-standard measures such as encryption and access controls. Only authorised staff and service partners have access to personal data on a need-to-know basis. We maintain procedures to detect and respond to suspected data breaches and to secure accounts where suspicious activity is identified.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics and to personalise your experience. Cookies help remember your preferences, keep you logged in and measure site performance. You can manage cookie settings through your browser or device, but disabling certain cookies may affect site functionality.

Information sharing and third parties

We may share personal information with service providers who support operations - for example payment processors, identity verification vendors, fraud prevention services and technical hosting partners. These partners are contractually required to protect your data. We may also disclose information if required by law or to respond to legal processes.

User rights

As a registered user you have rights to access, correct and request deletion of personal information we hold about you. You may also object to certain uses of your data or request restriction of processing where applicable. Some requests may require verification of your identity and may be limited where retention is necessary for legal or compliance reasons.

Access, correction and deletion

To request access, correction or deletion of your information, contact our privacy team at [email protected]. We will guide you through the verification process and handle your request in line with our obligations and operational needs.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted here with an effective date. Continued use of the site after updates constitutes acceptance of the revised policy, so we recommend checking this page periodically.