Responsible Gambling Policy
At GladiatorBet we take responsible gambling seriously. We want every player to enjoy their time with us and to keep play fun and under control. This page explains the protection principles we follow and the tools available to help you manage activity on your account.
Player protection principles
We believe in clear, practical safeguards that help players make informed choices. We promote safe play through transparency, easy access to account controls, and responsive support. Our approach is centred on prevention, early intervention, and respecting each player’s right to set boundaries.
Activity-control tools
You can manage your account activity using built-in tools in your account settings or by contacting support. Tools include:
- Deposit limits - set daily, weekly or monthly caps to control how much you add to your account.
- Loss limits - limit the total losses you can incur over a set period.
- Time limits - set session lengths and daily play limits, or receive session reminders to keep play in check.
- Reality checks - automatic pop-ups showing elapsed time and recent activity.
- Temporary time-outs - short account suspensions to take a break from play.
- Self-exclusion - longer-term account closure if you need extended time away.
How to set or change limits
Limits can be set in your account settings under Responsible Gambling. Changes to limits may take effect immediately or after a short delay; some reductions are instant, while increases may have a cooling-off period. If you need help setting limits, contact our support team via live chat or email and we will walk you through the options.
Self-exclusion and account breaks
If you choose self-exclusion, you can request a temporary or permanent block on your account. During self-exclusion your access to the account will be restricted and promotional contact will stop. To request self-exclusion, use the responsible gambling section or contact support directly. We will process requests promptly and respect your decision.
Signs of problematic behaviour
Watch for warning signs such as chasing losses, playing longer than intended, borrowing money to play, neglecting personal responsibilities, or repeated failed attempts to stick to limits. If you notice these behaviours in yourself or someone close to you, consider using our control tools or seeking outside help.
Tips for staying in control
- Set deposit and loss limits before you start playing.
- Use session reminders and take regular breaks.
- Budget entertainment spend separate from essential expenses.
- Never chase losses; stop play if you feel pressured or upset.
- Talk to a trusted friend or family member if gambling stops being fun.
Professional help and support
If you need further assistance, contact local support services, a healthcare professional, or community counselling. For guidance on available options in your area, your provincial health service can point you to relevant resources. Our support team can also provide information on next steps and local organisations that help with gambling-related concerns.